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This project has four aims:
1) To identify care managers', facilitators' and direct service providers' training needs regarding the key HCBS practices and competencies identified through related projects in this RRTC (Development and Testing of HCBS Outcome Measures and Identifying Promising HCBS Practices and Specific Service-Delivery Competencies) along with feedback from the Advisory Committee.
2) To develop manualized training materials for care managers and facilitators focused on the key HCBS practices and competencies identified in through related projects.
3) To beta test the training materials that are designed to support person-centered care delivery and coordination using the promising HCBS practices and competencies identified in the above mentioned related projects.
4) To evaluate the feasibility of scaling up the manualized intervention
Learn more on INside the OUTcomes: A Rehabilitation Research Podcast
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Episode 277: Microlessons for Direct Service Professionals to Enhance Person-centered Services
Released May 13, 2025
On this episode of INside the OUTcomes, we are talking about a free, online "microlesson-based" training program for direct service professionals (DSPs) on how to use a communication skill known as motivational interviewing to enhance person-centered delivery of home and community-based services (HCBS).
Our guests are Linda Ehrlich-Jones, PhD, RN, associate director of the Center for Rehabilitation Outcomes Research at Shirley Ryan AbilityLab, and Bob Sattler, a partner at Support Development Associates, which supports organizations and agencies in providing person-centered HCBS.
In addition to sharing their insights on the podcast, Bob and Dr. Ehrlich-Jones are looking for DSPs to pilot test and provide feedback on the training.
