Hours of Operation

Monday - Friday 9:00 AM to 5:00 PM

Phone - English, Spanish & General Inquires

312-238-1188

Phone - Arabic

312-238-4118

Email

international@sralab.org

Medical Fax

312-238-1616

Location

355 East Erie
Chicago, IL 60611
United States

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Thousands of patients travel great distances, often at great sacrifice, to put their lives and hopes into our hands. Whether you’re coming from another country or a neighboring state, our Global Patient Services (GPS) team members work with you and your family before, during and after your care process. Beyond coordinating national or international travel arrangements, our GPS case managers (all of whom are either registered nurses or social workers) also liaise with numerous third parties. If needed, we work with embassies on everything from visas to patient sponsorship.

We manage logistics for transporting patients with physical impairment and other medical needs. GPS case managers link patients and families with our service partners who provide a range of resources — interpreting and translation, exchange of medical records, setting up bank accounts and handling other financial matters, obtaining a mobile telephone and cellular service, and securing housing, among other essential practicalities. 

This type of “medical tourism” is expected to increase exponentially because of the Shirley Ryan AbilityLab’s state-of-the-art facilities and revolutionary model of care. 

Coming to Chicago

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Chicago is a world-class city and the perfect spot for an inspiring recovery. In fact, we were named a top city by CNN's Travelers’ Choice U.S. list. Travel + Leisure Magazine also ranked Chicago in the "Top 5 Best Cities" in the United States & Canada.

For more information on Chicago dining, events, and entertainment options visit Choose Chicago

Director, Global Patient Services

Rebecca Brashler Headshot

Rebecca Brashler

312-238-1312

Manager, Global Patient Services

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Matthew Ginsberg-Jaeckle

312-238-1188

Unique Programs & Services

At the Shirley Ryan AbilityLab, the care provided is fundamentally different than any other hospital or rehabilitation setting in the world. We offer a unique range of programs and services to ensure the best care possible.

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