Patient and Therapist at Shirley Ryan AbilityLab

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Patient Billing

Patient Financial Services

312-238-6039

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Here at Shirley Ryan AbilityLab, we understand hospital billing can be confusing for patients and their families, so we with you and your insurance provider to help make the process easy to understand every step of the way. 

We also welcome patients and their families, as well as the public, to view Shirley Ryan AbilityLab's standard hospital charges for patient services. Requests for specific price estimates or viewing appointments should be directed to Patient Financial Services at 312-238-6039.

Inpatient Billing

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During the admitting process, your Shirley Ryan AbilityLab admitting representative will discuss with you the financial aspects of your stay. In addition, you will have a patient financial services representative to answer individual billing questions.

Outpatient/DayRehab™ Billing

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Shirley Ryan AbilityLab bills for all services as an outpatient hospital visit, including your Shirley Ryan AbilityLab physician visits. It is important that you understand your insurance plan coverage and how this may affect your out-of-pocket expenses, including co-pays and deductibles.

Two Separate Bills

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Because physician services are billed separately, you should expect to receive two (2) separate bills for each visit with a Shirley Ryan AbilityLab physician. Physician bills will come under the heading "RIC Medical Services" and will contain the professional services that were provided. The second bill will be from Shirley Ryan AbilityLab (the hospital) and will contain charges for use of the facility.

The sum of these two (2) bills – physician and hospital – will equal the total charge of the office visit. You are not being double-charged.

Charity Care Financial Assistance

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For more information on our Charity Care Financial Assistance Program, please click here.

Standard Charges

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In compliance with federal law, Shirley Ryan AbilityLab publishes a list of its standard charges. These are standard rates for all services and items provided by Shirley Ryan AbilityLab; notwithstanding, these rates typically do not reflect what a patient or their insurance company will actually pay in connection with those services and items.  For example, government insurance plans such as Medicare and Medicaid do not pay these standard charges, but instead have different rates that hospitals are generally required to accept in order to participate in those programs.  The rates paid by commercial insurance companies are typically established through contract negotiations between the insurance company and the hospital, and often are also different than these standard charges. 

Uninsured or underinsured patients should consult with Shirley Ryan AbilityLab’s admitting and billing staff to determine whether they qualify for financial assistance or other discounts.

The standard charges posted below are current as of January 1, 2019, and may be updated from time to time. They are posted below in a patient friendly format (PDF) and machine readable (.txt) as required by federal law. Any questions regarding Shirley Ryan AbilityLab’s standard charges, or the amount of your actual financial responsibility, may be directed to the Patient Financial Services Department at 312-238-6039.

Shirley Ryan AbilityLab’s Fair Patient Billing Policy

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