Registration, Discounts, Cancellation
To register online for one of the courses listed in the course calendar, follow the corresponding "Add to Cart" link. To register by mail or by fax, download the Academy printable registration form (pdf) here. Fax your completed registration (if paying by credit card) to 312-238-4451 or mail it with check payment to the the following address:
Academy 355 East Erie Chicago, IL 60611
Special Notice for AbiltyLab Employees and Staff at Strategic Alliances
Please note that Academy courses have limited seats available for employees and staff employed by our strategic alliances. Make sure you select the correct registration type, to get the discounted rate. To add your name to the waiting list for an employee seat, please contact Mary Eugene at (312) 238-4251 or firstname.lastname@example.org.
Group Discount Policy
To qualify for group discount rates (you do not need to be from the same facility), registrants must contact Mary Eugene (email@example.com) for a discount code to be applied at checkout. The group discount rates are not available for the webinars.
All cancellations must be in writing. Refunds, less a 20% administrative charge, will be given if notice of cancellation is received at least 5 business days before the course's start date.
To request a cancellation of an online program, please provide written notice by letter, email, or fax or contact us by phone within 24 hours of placing your order and we will refund you the full course fee. If you cannot give notice within 24 hours, a credit towards a future course of equal value would apply.
Shirley Ryan AbilityLab reserves the right to cancel or change any programs for due cause. Cancellation of a program by AbilityLab will result in a full refund of tuition. We are not responsible for the refund of travel or hotel expenses under any circumstance.
Basic Computer Requirements for Online Courses
- Internet Connection
- Web browser: Internet Explorer 8+, Firefox 2+, Safari 1.2+, Google Chrome
- Flash player 9+
Successful Completion of Online Courses
Each course description will specify what is required for successful completion. For any online activities, you will complete a course evaluation, assessment, and must obtain at least a 75% pass rate, unless otherwise specified in the course description. You may download copies of your certification from the Academy LMS or request a copy to be sent to you by mail.
Please contact the academy if you require special accommodations to enroll or attend one of our programs. All on-demand courses include a written transcript of the video material.