Under the Hospital Report Card Act, hospitals licensed in Illinois – including the Shirley Ryan AbilityLab – must share the following information with consumers upon request: (1) nurse staff schedules; (2) nurse assignment rosters; (3) methods used to determine and adjust staffing levels; and (4) staff training information. The Shirley Ryan AbilityLab is committed to diligently responding to all requests for such information in a timely manner in accordance with the request and as required by law.
In order to request one of the four items listed above, contact firstname.lastname@example.org. Please be mindful of the following:
Time/Date of Request:
- During normal business hours (Monday–Friday, 9:00 a.m.–5:00 p.m.)
Location for Contact:
- Chief Nurse Executive: 355 E. Erie Avenue, 21st Floor
- After normal business hours, including weekends: Front Desk Security, 355 E. Erie Ave.
Once the request has been submitted, the appropriate information will be shared either verbally or in a format that may be viewed by the requestor on-site at the Shirley Ryan AbilityLab. The requestor will be asked to sign the Acknowledgement of Receipt of Information Provided Under the Illinois Hospital Report Card Act Form (see above) once the requested information has been provided.
UNDER NO CIRCUMSTANCE SHALL ANY INFORMATION CONTAINING ANY INDIVIDUALLY IDENTIFIABLE PATIENT, EMPLOYEE OR LICENSED PROFESSIONAL BE DISCLOSED TO THE PUBLIC.