Overcoming the Resistance That Awaits New Ideas

Description: How do you get people to say YES to a new idea or innovation? In this interactive session, Kellogg Professor David Schonthal, co-author of the Wall Street Journal Bestseller The Human Element: Overcoming the Resistance That Awaits New Ideas, highlights the Frictions that operate against new ideas and innovation; describes the unexpected reasons why the ideas and initiatives people are most passionate about get rejected; and explains how to transform those frictions into important, powerful catalysts for change.

Learner Outcomes: Upon completion of this webinar, participants will be able to: 

  • Describe resistance or specific challenges faced in a hospital, clinic or other medical facility for new ideas or innovations
  • Develop a strategy, idea or plan to initiate discussion with interprofessional team members and leadership to initiate change or creatively problem solve challenges

Instructor: David Schonthal, MBA

Audience: Occupational Therapists, Occupational Therapy Assistants, Physical Therapists, Physical Therapist Assistants and Speech-Language Pathologists.

Note: You will have 3 months from the date of purchase to complete and review the course material. You will receive a reminder email 2 weeks before the expiration date.

Continuing Education Credits

Occupational Therapists: 

The Shirley Ryan AbilityLab is an AOTA Approved Provider of professional development. Course approval ID# 5807. This distance learning independent webinar is offered at .15 CEUs [intermediate, professional issues]. AOTA does not endorse specific course content, products, or clinical procedures.

Physical Therapists:

The Illinois Physical Therapy Board has approved this course for 1.5 Contact Hours.  Approval #216-000069

The Shirley Ryan AbilityLab is recognized by the California and New York State Education Department’s State Board of Physical Therapy as an approved provider of physical therapy and physical therapist assistant continuing education.  This course has been retroactively approved for 1.5 Contact Hours on 2/9/2024.

The following states require continuing education units with no state-specific approval:  CT, IA, and WA 

Speech-Language Pathologists:


Course Directors and Planning Committee Members:

Julie Lenkiewicz, MS, CCC-SLP - Has nothing to disclose.
Melissa Kolski, PT, OCS, Dip MDT - Has nothing to disclose.
Leslie Marriott, OT - Has nothing to disclose.
Pamela Pfeifer, MS, RN, NPD-BC - Has nothing to disclose.


Speakers, Moderators and Panelists:

David Schonthal, MBA                                                                             
Financial: Receives royalties from John Wiley & Sons, Inc Publishing (aka Wiley) for publication: The Human Element: Overcoming the Resistance That Awaits New Ideas.
Non-financial: No relevant non-financial relationships to disclose.

Technology Requirements: To participate, you will need access to a device with an Internet connection. Computers, laptops, iOS and Android devices are supported.

High-speed broadband Internet access (LAN, Cable or DSL) is highly recommended.

Additional requirements include:

  • Web browser: latest stable version of Chrome, Firefox, or Safari
  • JavaScript and Cookies enabled
  • Speaker and microphone, or headset with microphone, or phone to listen to webinar facilitators
  • Do NOT use Internet Explorer as it is not supported.

      Cancellation Policy: To request a cancellation of an on-demand program, please provide written notice by letter or email or contact us by phone within 24 hours of placing your order and we will refund you the full course fee. If you cannot give notice within 24 hours, a credit towards a future course of equal value would apply.


      Online Learning Occupational Therapists Occupational Therapy Assistants OTA and PTA Physical Therapist Assistants Physical Therapists Speech Language Pathologists