Empathy & Connection in Rehabilitation

Description:  What does it mean to connect to our patients? Clinical empathy has been defined as a “complex affective-cognitive activity involving emotional attunement and imagining how another person feels” (Halpern, 2007). In this webinar, we will explore empathy and the complexities of the clinician-patient relationship. Topics will include empathy and clinical outcomes, clinician engagement, and care ethics.

Instructor: Debjani Mukherjee, PhD, Licensed Clinical Psychologist; Director, Donnelley Ethics Program, Rehabilitation Institute of Chicago; Associate Professor, Physical Medicine & Rehabilitation and Medical Humanities& Bioethics, Northwestern University Feinberg School of Medicine 

Audience:  Physical Therapists, Physical Therapist Assistants, Occupational Therapists, Occupational Therapy Assistants, Speech-Language Pathologists, Social Workers

Objectives Upon completion of this course, participants will be able to:

  • Describe clinical empathy
  • Discuss the impact of empathy on clinical outcomes
  • Relate empathy to a care ethics framework

Successful Completion: After viewing the 1.5 hour pre-recorded webinar, you will complete a course evaluation and take a short assessment. You may download copies of your certificate from the RIC Learning Portal or request a copy to be sent to you by mail.

Note: You will have 3 months from the date of purchase to complete and review the course material. You will receive a reminder email 2 weeks before the expiration date.

Continuing Education Credits

Occupational Therapy
The Shirley Ryan AbilityLab is an approved provider for the American Occupational Therapy Association to offer continuing education in occupational therapy. This intermediate level program awards occupational therapists 0.15 CEUs or 1.5 contact hours. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

Physical Therapy
This course has been approved by the Illinois Physical Therapy Board for 1.5 Contact Hours. Approval #216-000069

Speech-Language Pathology

This course is offered for 0.15 CEUs (Intermediate level, Professional area).

Social Work

The Shirley Ryan AbilityLab is registered by the State of Illinois to sponsor continuing education programs for social workers. This program will award 1.5 Continuing Education Credit Hours. Sponsor License #159001466


Financial -  Receives a salary from  the Rehabilitation Institute of Chicago
Non-Financial -  No relevant nonfinancial relationship exist

Cancellation Policy: To request a cancellation of an on-demand program, please provide written notice by letter, email, or fax or contact us by phone within 24 hours of placing your order and we will refund you the full course fee. If you cannot give notice within 24 hours, a credit towards a future course of equal value would apply.

Basic Computer Requirements: You will need access to a computer with an Internet connection. High speed broadband access (LAN, Cable or DSL) is highly recommended. 

  • PC: Compatible Operating System: Windows XP, Vista, 7, 8, 8.1 Web Browser: Firefox, Chrome, Internet Explorer 10 or higher
  • MAC: Compatible Operating System: OS X Web Browser: Firefox, Chrome, Safari


Online Learning Occupational Therapists Physical Therapists Social Workers Speech Language Pathologists